Shipping & Returns

At Doing the Work, we want to have every part of your shopping experience be joyful. Every piece is created just for you — printed on demand — so we ask for a little patience while your order is prepared. Here’s everything you need to know:

Shipping

  • Processing time: All items are made to order. Please allow 2–5 business days for production before your order ships.

  • Estimated delivery times:

    • Europe: 5–10 business days

    • USA & Canada: 7–12 business days

    • Rest of the world: 10–20 business days
      (Delivery times may vary slightly due to customs or postal delays.)

  • Shipping rates: Calculated at checkout based on your location and order size. Free shipping may apply on orders over €50

  • Order tracking: Once your order ships, you’ll receive a confirmation email with a tracking link.

🌱 Note: Because we print on demand, items in the same order may arrive separately if produced at different facilities closer to you.

Returns & Exchanges

We want you to love what you ordered. If something isn’t right, here’s how we handle it:

  • Damaged or defective items: If your order arrives misprinted, damaged, or defective, please contact us within 14 days of receiving it. We’ll replace it at no extra cost.

  • Wrong size ordered: Because each item is made to order, we can’t offer exchanges or returns for size issues. Please double-check the size guide before purchasing.

  • Change of mind: As we print on demand, we can’t accept returns for buyer’s remorse.

How to start a return or replacement

  1. Email us at contact@doingthework.shop with your order number, a description of the issue, and a photo if applicable.

  2. Our team will confirm next steps within 2 business days.

Refunds

  • Approved refunds are processed back to your original payment method.

  • Depending on your bank or card provider, it may take 5–10 business days to appear.

Questions?

We’re here to help. Reach out anytime at contact@doingthework.shop